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Banquet Houseman / Captain

Department: Hotel - Food & Beverages
Location: Fort Worth, TX
Function: Customer Service

Hotel Summary

The brand new Aloft Fort Worth Downtown is looking for a full-time Banquet Houseman / Captain. Our hotel boasts 180 guest rooms as well as 2700 square feet of meeting space. 

Position Requirements 

  • Meet and greet guests in a friendly and warm manner.

  • Coordinates with the event host on all aspects of the banquet function.

  • Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.

  • Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.

  • Ability to respond quickly and accurately to guest requests.

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.

  • Adhering to all banquet standard process and also hotel standard policies and procedures.

  • Discuss any last minute changes with the banquet team.

  • Ensure all guest requirements are set and ready 60 minutes before event start time.

  • Communicates frequently with management as to the progress of the days work.

  • Communicates frequently with function hosts in order to ensure that their needs are being met.

  • Display awareness and compliance with hotels security, safety, emergency and energy procedures.

  • Monitors the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies.

  • Assists the Food and Beverage Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.

  • Performs other duties as assigned.

Position Requirements
  • Must have experience in all facets of the banquet department.
  • Must be willing to jump in and help with other aspects of the department as needed. 

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